Working at Zinia House
2 Lynton Avenue, London, NW9 6PD
Operated by Care Worldwide (London) Limited
5 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"A family-like culture and good staff retention shine through, although basic activities without a coordinator and standard training hold it back."
Safety & Risk
7/10
✓
The home had safeguarding procedures in place and staff had a clear understanding... Risks were assessed and managed safely. Medicines were managed safely.
Staff Culture
8/10
✓
A staff member told us, 'There is teamwork and we support and help each other... It's like a family here. Staff here have been here a long time.'
Staffing Levels
7/10
✓
We found staff had worked at the home for a number of years which ensured a level of consistency... good staff retention, the consistency is so important.
Training & Dev
6/10
✓
Staff completed an induction programme based on the Care Certificate... training the provider considered mandatory in areas such as safeguarding, medicines, learning disabilities.
Management
7/10
✓
Staff members spoke positively about the registered manager. A staff member told us 'They are a good manager, always cares for the welfare of staff. You can always speak to them.'
Programmes
5/10
!
People enjoyed various activities such as going out in the community, arts and crafts, music sessions and holidays... There is a sensory room.
Points to consider
No activities coordinator or specialist programmes, so the role is mostly routine care with basic activities like arts and crafts and music.
People enjoyed various activities such as going out in the community, arts and crafts, music sessions and holidays in accordance with their choices. There is a sensory room.
Only standard mandatory training and induction, no specialist courses or funded qualifications for career growth.
Staff completed an induction programme based on the Care Certificate. Staff also completed training the provider considered mandatory in areas such as safeguarding, medicines, learning disabilities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews