Working at Young Prospects
29 Shrewsbury Road, Redhill, RH1 6BH
Operated by Active Prospects
7 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"Staff feel supported by the manager with good training and high morale, but medicines handling and activities programmes need improvement."
Safety & Risk
4/10
!
Improvements were required around the management of medicines... Handwritten entries on people's Medication Administration Records (MARs) were not always countersigned by two staff in line with recognised good practice.
Staff Culture
6/10
✓
All of the staff we contacted as part of the inspection process told us that morale within the service was high and that they would recommend the service to others.
Staffing Levels
6/10
✓
Staff spoke positively about the number of staff available to support people.
Training & Dev
7/10
✓
We reviewed the supporting training matrix that evidenced a continual training programme was completed by staff in mandatory subjects and additional development subjects.
Management
7/10
✓
Staff felt supported by the registered manager and records evidenced supervision and performance appraisal was completed with staff.
Programmes
3/10
✕
People were supported to attend their chosen activities and hobbies. People's levels of independence varied, and activities were structured around this.
Points to consider
Medication handling has problems like wrong storage, missing double-checks on records, and gaps in staff training on some drugs.
Some medicines were not stored in accordance with policy... Handwritten entries on people's Medication Administration Records (MARs) were not always countersigned... Training in the safe administration of some 'when required' medicines had not been completed by staff.
No activities coordinator or structured programme, so the job is mostly routine care with basic support for people's hobbies.
People were supported to attend their chosen activities and hobbies. People's levels of independence varied, and activities were structured around this.
Staffing is adequate and planned for needs, but nothing extra like low agency use or stable long-term team mentioned.
Staffing levels were variable based on people's needs and their required level of support. Staffing numbers were planned in advance.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews