Working at Youell Court
Skipworth Road, Coventry, CV3 2XA
Operated by The Salvation Army Social Work Trust
40 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported by approachable management fostering an open culture, but basic training and lack of activities coordinator hold it back."
Safety & Risk
7/10
✓
Risks associated with people's care had been assessed and regularly reviewed. Up to date risk management plans informed staff how to provide safe care.
Staff Culture
7/10
✓
One staff member told us the registered manager was open to ideas from the team and described them as very approachable and supportive.
Staffing Levels
6/10
✓
Staff confirmed there were enough staff on duty during each shift to meet people's assessed needs.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Staff were recruited safely and received the training they needed to be effective in their roles.
Management
8/10
✓
Staff felt supported by the registered manager who had developed an open and inclusive culture within the home and led by example.
Programmes
5/10
!
Per 2019 comprehensive inspection: People had access to a wide range of activities they could choose to attend including those specifically designed for people living with dementia.
Points to consider
Training is just the basics to do the job safely, no specialist courses or help to get qualifications.
Per 2019 comprehensive inspection: Staff were recruited safely and received the training they needed to be effective in their roles.
Some activities for residents like dementia games, but no coordinator or special projects to make the job more varied.
Per 2019 comprehensive inspection: People had access to a wide range of activities they could choose to attend including those specifically designed for people living with dementia.
Enough staff to meet needs and chat with residents, but no details on stable team or low agency use.
Staff confirmed there were enough staff on duty during each shift to meet people's assessed needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews