Last updated: 10 February 2026
"Supportive managers, low staff turnover and good training create a positive culture, but an activities vacancy limits programmes and staff are busy with some agency use."
The provider had systems and processes in place to safeguard people... The care records we reviewed had up-to-date risk assessments... People received their medicines safely... The provider had reviewed and strengthened some systems and processes following a recent serious incident.
Staff described good morale and team working. Staff described a busy environment but one in which they felt supported. 'It's a good place, and a good team.'
The home had a fairly stable staff team with low staff turnover... The day and night staff we spoke with said there were enough staff to provide person-centred care safely and effectively, but they were always busy, especially in the mornings... also relied on agency staff from time to time.
All staff completed a full induction, mandatory training and shadowing programme when they commenced employment... Staff received regular supervision and annual appraisals. The provider offered staff a range of training and development opportunities, for example, advanced qualifications in health and social care.
Staff spoke highly of the registered manager describing her as caring and approachable. They said that managers helped them with care tasks at busy times or when they were short-staffed.
At the time of our inspection, the home had a vacancy for an activities worker, which meant people had limited access to activities. Staff tried to make time to support people with activities... playing cards, listening to music, arts and crafts, and singing.
No activities coordinator due to vacancy, so limited activities and the role involves more routine personal care.
the home had a vacancy for an activities worker, which meant people had limited access to activities.
Staff are always busy especially in mornings and there is some agency use to cover gaps.
they were always busy, especially in the mornings... relied on agency staff from time to time.
AI Generated
Last inspected: December 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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