Working at York Road
73 York Road, Southport, PR8 2DU
Operated by Parkcare Homes (No.2) Limited
5 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Supportive management and positive staff culture with robust safety systems, although recent staff changes and standard training hold it back."
Safety & Risk
8/10
✓
There was a robust system in place to monitor and review accidents and incidents. Accidents and incidents were reviewed on a monthly basis by the registered manager.
Staff Culture
8/10
✓
Staff said they felt supported by the registered manager and that their views were encouraged and welcomed. Regular meetings and supervisions took place.
Staffing Levels
6/10
✓
Rotas showed there were enough staff. Staff told us they felt there were enough staff on shift.
Training & Dev
6/10
✓
Staff received a range of training and support appropriate to their role and people's needs. New staff were supported to complete an induction process.
Management
8/10
✓
The registered manager was described as supportive and approachable. Staff and relatives told us that the manager was approachable and listened if there were any concerns.
Programmes
6/10
✓
People had a wide range of activities that they took part in on a regular basis. The service had developed community links... with colleges and charities.
Points to consider
Staffing is adequate but there have been some staff changes recently.
Relatives told us there had been some staff changes but that this had settled down.
Only standard training and induction, no specialist courses or funded qualifications.
Training records evidenced that the staff received the necessary training
Activities offer variety through community links and outings but no specialist programmes or coordinator.
People had a wide range of activities that they took part in on a regular basis and were also encouraged to try new experiences.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews