Working at York Lodge
1-5 York Road, Worthing, BN11 3EN
Operated by Mr & Mrs A Harrity
24 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Well-trained staff in a family-like culture with low staff turnover, but inconsistent hygiene and ad hoc activities hold it back."
Safety & Risk
6/10
✓
We were somewhat assured that the provider was promoting safety through the layout and hygiene practices of the premises. Hygiene practices throughout the service were not consistent. Some areas of the service appeared unclean. Per 2021 targeted inspection.
Staff Culture
8/10
✓
A staff member told us, 'I like everything (about the home), the staff, we chat with each other, the residents, we look after them and they look after us. They are very nice people, it's like a family.' Per 2019 comprehensive inspection.
Staffing Levels
7/10
✓
The service had a low staff turnover and some staff had worked for the service for many years... A staff member told us, 'We have time to do nails, to take people out for coffee, there is time to do your job.' Per 2019 comprehensive inspection.
Training & Dev
8/10
✓
Staff were well trained and competent... extra training on mental health and advanced liver disease... frequent supervisions or one to ones with senior staff to check competency and had appraisals yearly. Per 2019 comprehensive inspection.
Management
7/10
✓
A staff member told us about the registered manager, 'He's very very fair. I find him easy to talk to, he's still my boss mind you, but it's easy to come in, I don't feel any pressure here.' Per 2019 comprehensive inspection.
Programmes
6/10
✓
We saw people enjoying beauty treatments... A staff member told us, 'We have time to do people's nails, to take people out for coffee'... Trips out were advertised on the notice board. Per 2019 comprehensive inspection.
Points to consider
No dedicated activities coordinator or specialist programmes, so the role is mostly routine care with some ad hoc extras like nails and outings.
We saw people enjoying beauty treatments in the dining room after lunch. A staff member told us, 'We have time to do people's nails, to take people out for coffee, there is time to do your job.' Per 2019 comprehensive inspection.
Hygiene practices were not consistent, with some unclean areas, so staff deal with patchy cleaning standards.
Hygiene practices throughout the service were not consistent. Some areas of the service appeared unclean. The registered manager was in the process of reviewing their oversight processes. Per 2021 targeted inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews