Working at Yockleton Grange Residential Home
Yockleton, Shrewsbury, SY5 9PQ
Operated by Springcare (Yockleton) Limited
30 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Supportive managers foster a great team culture and strong safety practices, but staff retention and advanced training are limited."
Safety & Risk
8/10
✓
Staff demonstrated a good understanding and said they would not hesitate in raising concerns... Records showed prompt action was taken to ensure people were safe... Where accidents and incidents had occurred, these were regularly reviewed.
Staff Culture
7/10
✓
Staff felt engaged, supported and valued. A member of staff told us, '[Name of registered manager] and [name of deputy manager] are so supportive and approachable. We have a great staff team and we all work together.'
Staffing Levels
6/10
✓
Staff told us there were enough staff to meet people’s needs. One person said, 'The staff are very good. If I use my call bell, they come to me quickly.'
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: New staff completed the provider's induction training... staff participated in a rolling programme of training and refresher training.
Management
7/10
✓
Staff felt engaged, supported and valued. A member of staff told us, '[Name of registered manager] and [name of deputy manager] are so supportive and approachable. We have a great staff team and we all work together.'
Programmes
6/10
✓
Per 2018 comprehensive inspection: The management team and the provider’s activities coordinator organised a programme of daily activities... singing and dancing along with a visiting guitarist, knitting, reminiscing about Christmases past... making bird feeders.
Points to consider
Staff numbers are enough to meet needs, but no details on low staff turnover or minimal agency use.
Staff told us there were enough staff to meet people’s needs.
Training includes basics and refreshers like dementia, but no funded qualifications or career development.
Per 2018 comprehensive inspection: staff participated in a rolling programme of training and refresher training. Staff spoke positively about the training provided to enable them to work safely and effectively.
There is a varied activities programme with a coordinator, but no specialist or innovative approaches.
Per 2018 comprehensive inspection: The management team and the provider’s activities coordinator organised a programme of daily activities based around people’s known interests and preferences. We saw people spending their time in a variety of ways they clearly found interesting and enjoyable.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews