Last updated: 10 February 2026
"Staff feel well supported by managers with regular supervision and a stable team culture, although some agency staff use affects continuity."
People and families felt staff were able to keep them safe. Risks were assessed and mitigated as much as possible. Systems were in place to enable lessons to be learnt when things went wrong. Medicines were safely managed.
One member of staff commented, 'The staff are a good bunch. Things are more stable with the staff team and we work together.' Staff told us they felt able to raise concerns and make suggestions within team meetings and supervisions.
The service had sufficient staff to meet people's needs. Whilst there was some agency staff use, a consistent team of staff were mainly available to provide continuity of care for people. Staff told us they felt the staffing at the home had improved.
Staff completed a variety of ongoing training. Staff told us, 'We get training all the time.' and 'Training covers everything you need.'
Staff told us they felt well supported and records showed staff received individual and group supervision. One staff member told us, 'I feel supported. If I need to talk to anyone, I can talk to any of the seniors or the registered manager.'
An activity worker supported people to engage in a range of activities, both individually and in groups. We were told external visits, such as entertainers would be arranged, and various themed events were held throughout the year.
Some agency staff are used, so you might not always work with the regular team.
Whilst there was some agency staff use, a consistent team of staff were mainly available
Only standard training is provided, with no specialist courses or funded qualifications mentioned.
Staff completed a variety of ongoing training. Staff told us, 'We get training all the time.' and 'Training covers everything you need.'
Activities are regular group and individual ones like entertainers and themed events, but no specialist programmes.
An activity worker supported people to engage in a range of activities... external visits, such as entertainers would be arranged, and various themed events
AI Generated
Last inspected: December 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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