Last updated: 9 February 2026
"Well-led approachable managers and an open culture support staff, but unclear risk assessments and staffing limits on activities need improvement."
There were robust safeguarding procedures and staff understood their responsibilities but one risk assessment for bed rails was conflicting and staff unclear.
The manager and staff told us there was a culture of openness to share concerns and to learn and implement improvements.
People and relatives told us they felt there were enough staff to meet their needs.
Staff had regular training to maintain and improve their skills and knowledge.
Staff told us they felt the service was well led and managers were available and approachable.
Per 2020 comprehensive inspection: activities co-ordinator, wildlife garden projects, intergenerational school partnership, community trips and garden centres.
Staffing levels are enough for safety but staff say more would help run more activities.
Staff told us that there were enough staff to keep people safe, but felt that more staff would mean more opportunities for promoting activities.
Only standard regular training with no specialist courses or funded qualifications.
Staff and leaders told us they received regular training that was up to date to reflect current legislation and regulation.
Some risk plans like bed rails are unclear to staff with conflicting records.
one person's records indicated that bed rails were not to be used due to the risk of climbing over them. Staff were not clear if bed rails were to be used... The risk assessment provided conflicting information.
AI Generated
Last inspected: February 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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