Working at Yew Tree Lodge
17-19 Redlands Road, Reading, RG1 5HX
Operated by Partnerships in Care 1 Limited
16 bedsResidential homes
Workplace Score
3.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 3.0/10
Key Finding
"Reasonable safety and activities to reduce isolation, but poor staff training, shortages with high turnover, and lack of management support hold it back."
Safety & Risk
4/10
!
Risk assessments and care plans did not contain enough guidance for staff to know how to respond to people's challenging behaviour or to keep them safe.
Staff Culture
3/10
✕
Staff told us there was a culture of blame within the service. Most staff gave us negative feedback about the management of the service.
Staffing Levels
3/10
✕
People, their relatives and staff told us there were not enough staff working at the service. [...] due to a high turnover of staff they were unable to build meaningful relationships.
Training & Dev
2/10
✕
People, their relatives and staff told us that staff were not always trained well enough to meet people's specific needs.
Management
3/10
✕
Staff told us they did not always feel supported by the registered manager and they were not always listened to while raising concerns with the management team.
Programmes
3/10
✕
Per 2018 comprehensive inspection: Activities were arranged by the service, with individual programs developed working on reducing people's isolation individually.
Points to consider
Staff lack training for specific mental health needs and challenging behaviours.
People, their relatives and staff told us that staff were not always trained well enough to meet people's specific needs.
Not enough staff on shifts and high turnover make workloads heavy and relationships hard to build.
People, their relatives and staff told us there were not enough staff working at the service. [...] high turnover of staff
Staff do not feel supported by the manager or safe raising concerns.
Staff told us they did not always feel supported by the registered manager and they were not always listened to while raising concerns with the management team.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2020
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews