Last updated: 9 February 2026
"Strong management support and positive team culture, but staff vacancies relying on agency workers and basic activities hold it back."
Accidents and incidents such as falls and medicines errors were analysed so any trends or patterns could be highlighted and appropriate action taken.
Staff told us they felt the service had a good care team that supported each other. They described the moral and culture of the service as good.
Recruitment was ongoing to fill staff vacancies. In the interim agency staff were used to maintain the assessed staffing levels and the management team actively supporting on the floor as needed.
Staff received additional service specific training such as acquired brain injury training, epilepsy, dysphasia and enteral feed training to ensure a person-centred approach.
Staff and relatives praised the management of the home. Comments from staff included: 'The support from the manager is very good, the door is always open.'
During the morning people had been supported to access the community for activities... bingo and story reading... carriage horse riding, trampolining and swinging.
They have staff vacancies and use agency workers to cover shifts while recruiting more permanent staff.
Recruitment was ongoing to fill staff vacancies. In the interim agency staff were used to maintain the assessed staffing levels and the management team actively supporting on the floor as needed.
Activities are everyday things like bingo, story time and trips out, but no dedicated activities person or special creative programmes.
People who remained at home were supported to engage in activities such as bingo and story reading... carriage horse riding, trampolining and swinging.
AI Generated
Last inspected: September 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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