Working at Yew Tree Holdings Limited

No permanent manager in post, so leadership and oversight are weak.

There had not been a registered manager at the service since May 2024, although the provider was actively trying to recruit a manager at the time of our inspection.

Not enough staff on some shifts, especially nights, so care workers feel stretched.

Staff told us they felt there were enough staff during the day but not at night.

Unsafe moving and handling practices and out-of-date emergency medicines make the job riskier for staff.

We observed unsafe moving and handling practices at the service during our inspection which we referred to the local authority safeguarding team. We found a person’s anticipatory medicines, prescribed in the event of their health deterioration, were out-of-date during our inspection.