Working at Yew Tree Cottage Residential Home
Hornsbury Hill, Chard, TA20 3DB
Operated by Ambridge Estates Limited
7 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Approachable management, stable staffing and strong safety practices, but limited activities and basic training hold it back."
Safety & Risk
8/10
✓
2021 IPC inspection: Assured on preventing infections, PPE use, testing, shielding, social distancing, outbreak management, up-to-date policy. Per 2019: Good medicines management audit, risk assessments, accident audits.
Staff Culture
7/10
✓
Per 2019: Good relationships between everyone promoting open inclusive environment. 2021: Staff knew how to raise IPC concerns without fear or discrimination.
Staffing Levels
7/10
✓
2021: People supported by small staff team who only worked at Yew Tree Cottage. Per 2019: Sufficient numbers, levels adapted e.g. extra for end of life, bell answered straight away.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff happy with training, opportunities in health and safety and subjects relevant to people's needs.
Management
7/10
✓
Per 2019 comprehensive inspection: People and staff told us the registered manager and provider were very open and approachable which enabled them to discuss issues or seek advice.
Programmes
3/10
✕
Per 2019: People read, did crosswords, watched TV, joined quizzes. 2021: Staff did music, reading, letter writing as no outside entertainers due to COVID.
Points to consider
No activities coordinator or special programmes, so shifts are mostly routine personal care with basic quizzes, reading and music.
Per 2019: During the inspection we saw people read, did crosswords, watched television and joined in with a quiz.
Only standard training on safety and basic care needs, no specialist courses or extra qualifications funded.
Per 2019: Staff were happy with the training they received. All staff had opportunities to take part in training in health and safety and subjects relevant to people's needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews