Last updated: 10 February 2026
"Staff love the supportive family-like culture and approachable management with strong safety practices, although staffing lacks good retention or low agency use."
Medicines management had significantly improved... Risks to people were assessed, recorded and regularly reviewed. Staff demonstrated a good understanding of... abuse or harm. Accidents and incidents were recorded and analysed... learning was shared.
Staff enjoyed working at the home. There was a homely and supportive culture. Staff commented: 'I love it here', 'It's like a family here. I left, missed it and came back.'
There were enough staff on duty to meet people's needs. Call bell response times were audited by the management team.
Staff received a comprehensive induction and ongoing training... Staff were actively encouraged to gain additional skills and qualifications to develop their practice.
Staff spoke positively about the registered manager... 'The registered manager has made a huge difference, always available... Very approachable management. Can raise concerns.'
Staffing is adequate to meet needs and call bells are monitored, but no details on low agency use or good staff retention to make workloads easy.
There were enough staff on duty to meet people's needs. Call bell response times were audited by the management team.
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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