Working at Yaxley House
Church Lane, Eye, IP23 8BU
Operated by Acceptus Healthcare Limited
34 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Staff feel supported by management with safe medicines handling, but basic activities and adequate staffing without strong retention hold it back."
Safety & Risk
7/10
✓
The service was following safe protocols for the receipt, administration and disposal of medicines. Medicines were audited regularly to check people received their medicines as prescribed.
Staff Culture
6/10
✓
Staff spoke positively about the support they received from the registered manager. One staff member told us, 'We have been asked about what we should do for each shift...'
Staffing Levels
6/10
✓
People told us there were sufficient staff on duty to care for them. One person told us, 'Always enough staff here.'
Training & Dev
6/10
✓
Staff received regular appraisals, supervisions and planned training. A member of staff told us, 'Training is discussed at every supervision to check it is up to date...'
Management
7/10
✓
Staff were supported to provide care through supervision and training. One staff member told us, 'I like working here as you are supported by the manager they always have time for you.'
Programmes
5/10
!
People benefitted from working with designated activity staff which arranged games and events in line with peoples choices.
Points to consider
Only basic activities like games and events with a coordinator, no specialist programmes or innovative approaches to make the role more varied.
People benefitted from working with designated activity staff which arranged games and events in line with peoples choices.
Staffing is enough to meet needs but no details on low agency use or strong team retention to keep workloads really manageable.
People told us there were sufficient staff on duty to care for them. One person told us, 'Always enough staff here.'
Training covers the basics with supervisions but no specialist courses or funded qualifications for career growth.
Staff received regular appraisals, supervisions and planned training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews