Last updated: 10 February 2026
"Proactive leadership, positive staff culture and strong safety practices, but agency staff use and routine activities need improvement."
2022 targeted inspection: 'We were assured that the provider was using PPE effectively and safely... accessing testing... preventing visitors from catching and spreading infections... infection prevention and control policy was up to date'
Per 2019 comprehensive inspection: 'Staff culture had significantly improved... The team culture has changed. We are a more positive team and we are working better together'; 'staff told us they felt listened to, valued'
Per 2019 comprehensive inspection: 'The home had enough staff on duty... Agency staff were used when needed and the provider ensured the same staff were used to maintain consistency'; staff said 'We have enough staff. We are using regular agency staff'
Per 2019 comprehensive inspection: 'Staff had received 'A virtual dementia bus' training... The provider facilitated a programme to develop their own nurses starting as nursing assistants'; 'continuous supervisions'
Per 2019 comprehensive inspection: 'The new manager is much more proactive... she has her hands on it, she knows everything that goes on here and she is on top of things'; staff said 'Manager is direct, open and honest'
Per 2019 comprehensive inspection: 'People had access to activities which included... music therapy, gardening, animal visits... arts and crafts... Children from a local school often visited'; activities coordinator present but 'activities could be improved by making them more meaningful and linking them to people's interests'
Staffing is okay but they use agency workers sometimes to cover shifts.
Per 2019 comprehensive inspection: 'Agency staff were used when needed and the provider ensured the same staff were used to maintain consistency'
Activities happen with a coordinator but are not always matched to what residents enjoy, so the role can feel routine.
Per 2019 comprehensive inspection: 'activities could be improved and be more linked to people's interests and hobbies'
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp