Last updated: 9 February 2026
"Staff appreciate supportive management and positive culture, but activities are mostly routine without special creative programmes."
Staff understood their responsibilities to protect people from potential abuse... There were systems in place to ensure medicines were handled and stored securely and administered to people safely and appropriately.
Staff were positive about working at the home and told us they appreciated the support and encouragement they received from the registered manager.
There were enough staff working at the home to support people safely. Staff were not rushed and took time with the people they were supporting.
Records showed that staff had attended the training they needed to fulfil their roles and responsibilities. Staff confirmed they received regular supervision and yearly appraisals.
Staff were positive about working at the service and told us they appreciated the guidance and support they received from the registered manager. One staff member told us, 'He listens to everyone and is always ready to help staff.'
People were supported with a range of activities both in the home and the local community. Each person had a daily activity plan which outlined how staff were to support them.
Days are mostly routine care plus supporting outings to day centres and synagogue, with no activities coordinator or special creative programmes.
On the day of the unannounced inspection most of the people were getting ready to go out of the home to attend day centres or to follow their religious practice.
Staff numbers are enough for safe unhurried care, but no details on long-term staff retention or agency use.
There were enough staff working at the home to support people safely. Relatives and staff did not have any concerns about staffing levels.
Staff get basic training needed and supervisions for improvement, but nothing specialist or funded qualifications for career growth.
Records showed that staff had attended the training they needed to fulfil their roles and responsibilities.
AI Generated
Last inspected: January 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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