Working at Wyvern Lodge
89 Drove Road, Weston Super Mare, BS23 3NX
Operated by Milestones Trust
8 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"A happy supportive team with strong safety and approachable management, but the team covers shifts while recruiting and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
Staff were trained in safeguarding and understood their responsibility... Safe recruitment... Medicines were administered safely... Accidents and incidents were reported and recorded with audits.
Staff Culture
8/10
✓
Staff were enthusiastic and happy in their work. They felt supported within their roles. Staff described working together as a team... pulled together during the COVID-19 outbreak.
Staffing Levels
6/10
✓
There were enough staff to meet people's needs... recruiting for a support worker, but we all help to cover the rota... We have enough time to spend with people.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff were supported through induction, training and supervision... put me on the diploma course... supervisions, about every six to eight weeks.
Management
7/10
✓
Staff told us they felt listened to and the management were approachable. The registered manager was open and transparent and had clear visions and values of the home.
Programmes
6/10
✓
Per 2019 comprehensive inspection: People supported to attend college... cooking course, photography... paid work opportunities... painting, decorating... local allotment.
Points to consider
Staff numbers are enough but they are hiring a new care worker and the team has to cover those shifts.
recruiting for a support worker, but we all help to cover the rota
No activities coordinator or specialist programmes so the role relies on routine care plus some community outings and work support.
Per 2019 comprehensive inspection: supported to college... paid work opportunities, painting, decorating... local allotment (no coordinator or named programmes)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews