Last updated: 9 February 2026
"Approachable managers and a positive team atmosphere, although some agency staffing and standard training hold it back."
People were kept safe by staff who understood how to identify when they were at risk of harm and abuse. Staff were knowledgeable about potential risks and risk assessments were updated regularly.
We observed positive relationships between members of staff and the general atmosphere within the home appeared to be good. A member of staff we spoke with told us, 'I love it, I love this job'.
We saw there were sufficient numbers of staff in place to keep people safe from harm.
Staff told us the training they received was good... We saw that the provider had systems in place to monitor, review and update staff training.
A member of staff we spoke with said, 'Yes, the managers are approachable'. Another member of staff told us, '[Registered manager's names] listen to us [staff]'.
People told us... 'There are lots of things to do here... entertainers, board games, jigsaws, quizzes, bingo, film afternoons... The Activity Co-ordinator had trained as a Dementia Locksmith'.
Staffing is adequate but they use some agency workers.
An agency member of staff we spoke with said, 'I enjoy it here. If I'm offered the choice between here and another home, I pick here'.
Only standard training and regular supervision, no specialist courses or funded qualifications.
Staff told us the training they received was good and that they were well supported in their roles. Supervisions every six to eight weeks and appraisals every six months.
AI Generated
Last inspected: January 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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