Working at Wyncroft House

No permanent manager in post, so leadership and oversight are weak.

At the time of our inspection there was not a registered manager in post.

Recruitment checks not done properly, with gaps in staff work histories and old DBS checks from previous jobs used.

Several staff files contained gaps in employment history, and risk assessments had not been completed for staff who had used their Disclosure and Barring Service certificate from their previous employer.

Medication errors like creams not applied right and no checks on pain patches staying in place.

Topical creams were not administered as prescribed... There were no processes in place to ensure peoples pain relief medicines were monitored to ensure they were still in situ.