Last updated: 9 February 2026
"Supportive approachable management and a family-like culture, although activities and programmes need more development."
2021 IPC inspection: Assured on infection control, PPE, testing; minor visitor temperature check gap addressed. 2019: Good medicines/safeguarding; some moving/handling improvements needed.
Per 2019 comprehensive inspection: Staff said 'I love it here, we are like a family'; management approachable. 2021: Staff felt very supported.
Per 2019 comprehensive inspection: People and staff said there were enough staff to meet needs; relatives noted no agency use, shifts covered.
Per 2019 comprehensive inspection: Staff had received relevant training; 'Loads of training, so much more since the new provider'; supervisions in place. 2021: COVID-specific training.
Per 2019 comprehensive inspection: Staff told us the management team were very approachable and supportive; manager frequently around checking standards.
Per 2019 comprehensive inspection: Mixed views on activities, some boring; darts and one-to-one time in development, work ongoing to improve.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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