Last updated: 10 February 2026
"Supportive management and brilliant teamwork boost morale, although staffing has only recently stabilised and training remains basic."
Safeguarding incidents were reported to appropriate stakeholders... Systems and processes around medicines were safe. Risks to people were assessed and monitored appropriately
Staff comments included 'Morale's picked up massively... teamwork is brilliant' and 'The atmosphere is just amazing everyone is relaxed, everyone is approachable'
There were enough staff deployed to meet people's needs. Staff said 'There are enough staff for the people in here'
Staff received an induction which included a programme of training the provider considered mandatory and shadowing senior members of staff. Staff received regular supervisions and appraisals
The registered manager promoted an open culture and staff said they felt supported by senior leadership. Comments from staff included '[Name] is definitely the most supportive manager I have had, very approachable'
There were positive and engaging activities staff who planned a range of activities including school children visits, sing-alongs, knitting and special events like anniversary parties
Staff numbers are enough to meet needs but only recently stabilised after past problems, with no info on low staff turnover or minimal agency use
Staffing has improved, it wasn't good last year, staffing levels are much better now, seems to have stabilised
Only standard mandatory training, induction and supervisions, no specialist courses or funded qualifications
Staff received an induction which included a programme of training the provider considered mandatory and shadowing senior members of staff
Varied activities with a coordinator like school visits and singalongs, but no specialist therapeutic programmes or innovative methods
There were positive and engaging activities staff who planned a range of activities... school children visit... sing a longs to making Christmas decorations
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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