Working at WYCHDENE CARE HOME
19 Callis Court Road, Broadstairs, CT10 3AF
Operated by SLR Care Homes Ltd
24 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Hands-on supportive managers and a strong team culture shine through, although staff retention details and specialist programmes are lacking."
Safety & Risk
8/10
✓
People told us they felt safe at the service. They were supported to take risks where they wanted to and action was taken to reduce and manage risks. Staff understood how to protect people from abuse and were confident to raise any concerns they had.
Staff Culture
8/10
✓
Staff worked as a team, and felt supported, motivated and appreciated... the staff group worked as a team to provide the service people wanted. Staff we spoke with told us the team supported each other.
Staffing Levels
6/10
✓
There were enough staff to support people. People told us staff responded quickly when they asked for help and our observations confirmed this.
Training & Dev
7/10
✓
Staff had been supported to develop and refresh the skills they needed to support people well. This included eLearning and face to face training in practical areas such as first aid and moving and handling.
Management
8/10
✓
Staff told us the provider spent time at the service, were "hands on", "approachable", "helpful" and "supportive". Staff told us they felt appreciated by the registered managers and provider and were "praised".
Programmes
6/10
✓
People told us they had enough to do each day and were planning trips and outings with staff... People had joined in with a local community art project.
Points to consider
Staffing is enough to meet needs but no details on staff staying long-term or low use of agency workers.
There were enough staff to support people. People told us staff responded quickly when they asked for help and our observations confirmed this.
Varied activities like arts, crafts, outings and community projects but no specialist named programmes.
People told us they had enough to do each day and were planning trips and outings with staff. People had joined in with a local community art project.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews