Working at Wyboston Lodge

Risk plans are missing details on how to handle risks like choking, so safety procedures are not fully reliable.

Whilst risks had been identified, detailed information on how to reduce the risk was not in place. For example, one person was at risk of choking and staff were able to explain how the risk could be reduced. However, this had not been recorded in the person's risk assessment.

Staffing is adequate but nothing special, with some agency workers covering shifts.

Staff told us that most of the time there were enough staff on duty to meet people's needs and keep them safe. One member of staff told us, 'Staffing levels are pretty good. We do use agency and bank staff when needed.'

As-needed medication rules are vague and storage temperatures were sometimes too high.

Profiles for medication given as required or directed did not provided staff with detailed instructions on how and when to administer the medication. The only instruction available was 'as directed' or 'as required'. Temperatures of the storage area were at times recorded higher than the recommended guidelines.