Last updated: 10 February 2026
"Staff feel supported by an approachable manager and an open culture, but activities lack variety beyond basic outings."
Safeguarding systems were in place to protect people from the risk of harm or abuse. Staff understood their safeguarding responsibilities and acted appropriately when concerns were raised.
There was an open and inclusive culture where staff felt confident to raise concerns. These were acted upon in a timely and appropriate manner.
Relatives also told us there were enough staff on duty to meet their loved ones needs.
Staff felt supported and valued by the provider and received access to regular supervision and training.
Staff told us the registered manager was approachable and available to offer support, and they took time to check in with them regularly.
Activities such as shopping, visiting parks and pubs and going on holiday were mentioned by people and their relatives.
Only basic outings to parks, pubs, shopping and holidays, so the role lacks variety beyond routine care.
Activities such as shopping, visiting parks and pubs and going on holiday were mentioned by people and their relatives.
Staffing is adequate to meet needs, but no details on stable teams or light workloads.
There were enough safely recruited and suitably skilled staff to meet people’s needs.
Just regular training and supervision, no specialist courses or development opportunities.
Staff felt supported and valued by the provider and received access to regular supervision and training.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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