Working at Wren House Residence for the Retired & Elderly - Warminster
Wren House, Warminster, BA12 8JF
Operated by Wren House Limited
14 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"A family-like culture and approachable managers with stable staffing, although basic activities without a dedicated coordinator hold it back."
Safety & Risk
7/10
✓
Safeguarding systems in place, staff good understanding. Medication robust but one person's time-specific medication timing unclear, manager to review. Good risk assessments.
Staff Culture
9/10
✓
Per 2017: Staff told us 'It feels like another family' 'I enjoy coming to work as it is like a family here' 'A little community'. Multiple staff proud of person-centred ethos.
Staffing Levels
7/10
✓
The manager had the appropriate levels of staff on duty... staff confirmed this happened. Per 2017: stable staff team, many long-serving, exceeding recommended ratios.
Training & Dev
7/10
✓
Staff attended regular training... staff told us they were happy with the standard of training. 'The training is good'... ethos of learning from each other. Seniors had level 3.
Management
8/10
✓
Staff told us that the registered manager had an 'open door policy' and if they wanted to raise anything they would just go and see her or the assistant manager. Per 2017: managers visible, hands-on care, approachable.
Programmes
6/10
✓
Per 2017 comprehensive inspection: timetable of events, reminiscence group, exercises, bingo, holy communion, monthly outings, school visits.
Points to consider
Activities are basic like bingo, exercises, reminiscence and occasional outings with no dedicated coordinator, so the role is mostly routine personal care.
Per 2017: 'There is a timetable of events... bingo... exercises... go out once a month... reminiscence group' no coordinator or specialist programmes mentioned.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews