Working at Wren Hall Nursing Home

2022 IPC inspection: 'comprehensive IPC policy... monthly audits... robust risk assessments'; per 2019: 'innovative approaches to safeguarding and positive risk-taking... lessons learned from incidents'.

Per 2019 comprehensive inspection: staff 'extremely proud... I love it... best thing I have ever done... feel very much supported', 'open and transparent culture' praised by staff and professionals.

Per 2019 comprehensive inspection: 'always enough numbers of suitably qualified... staff... high ratio... continuously had the time... without feeling rushed'; 2022: measures to mitigate COVID staff pressures.

Per 2019 comprehensive inspection: named programmes including 'butterfly model of care', 'React to Dementia', funded nursing associates and post-graduate modules, regular supervision and appraisals.

Per 2019 comprehensive inspection: registered manager 'demonstrated excellent leadership skills... extremely committed... staff team felt extremely supported and valued', delivers conference talks on best practice.

Per 2019 comprehensive inspection: innovative programmes like Dementia Care Matters ERA Tool, intergenerational nursery, themed environments, memory boxes, LPZ Care Home of the Year award, reduced falls via interventions.