Working at Wrekin Villa
116 Wrekin Road, Telford, TF1 1RJ
Operated by Supported Homes Limited
5 bedsResidential homesHomecare agencies
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Excellent management, training and supportive culture, although adequate staffing lacks spare capacity and activities need more specialist programmes."
Safety & Risk
8/10
✓
Staff had received training to understand abuse and were confident to recognise and report it. Risks were being managed effectively. Incidents were monitored... to minimise reoccurrence.
Staff Culture
8/10
✓
Staff told us they felt very well supported by each other and by the management team. 'We are an excellent team and work closely together.'
Staffing Levels
6/10
✓
There were enough staff to support people to receive the support they required. Staff provided flexible support... a core group of consistent staffing enabled this.
Training & Dev
8/10
✓
Staff said they received excellent training opportunities and training was relevant to their role. 'I feel I am offered extensive training for anything I suggest.'
Management
8/10
✓
The registered manager was approachable and proactive... Staff told us, '(They are) the best management team I've ever worked for. It's an amazing place to work.'
Programmes
6/10
✓
People had opportunities to engage in activities... Staff supported people... raising money for charities... walked up the Wrekin... 'Our Journey' book... Mexican night, Chinese New Year.
Points to consider
Staffing is adequate with enough staff and a consistent core team, but nothing about low agency use or spare capacity for unhurried care.
There were enough staff to support people to receive the support they required. Staff provided flexible support at times when people needed it. a core group of consistent staffing enabled this to happen.
Activities include cultural events, charity walks and fundraising, but no specialist programmes or dedicated coordinator to make the role more varied.
celebrated Chinese New Year... walked up the Wrekin to raise money for a mental health awareness charity... Staff had produced a book called 'Our Journey' which showed... achievements... community based.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews