Last updated: 9 February 2026
"Supportive manager and good team morale, but recent high agency use and limited one-to-one activities need attention."
Medicines were managed safely. Staff who administered medicines... demonstrated good practice... Accidents and incidents were reviewed to identify themes."
Staff told us they worked well as a team and that morale was good. They said the registered manager valued them for the work they did."
There were enough staff available to keep people safe... the use of agency staff had reduced significantly.
Staff said the registered manager supported their professional development, including achieving further, relevant qualifications... she will get the funding for that."
Staff told us the registered manager was available for support... '[Registered manager] has a good relationship with all the staff. If I had a problem, I know I could go to her and she would sort it out.'
The home employed an activities co-ordinator who organised activities including baking, quizzes, French language lessons and trying foods from countries around the world."
Staffing is enough to meet needs but agency use was high until recently with no details on staff retention or easy workloads.
During a monitoring call with the registered manager in July 2022, we identified there was a high use of agency staff within the home. At the inspection, we found the use of agency staff had reduced significantly.
Activities programme has a coordinator and variety but people mostly in their rooms do not get enough one-to-one sessions.
A second activities co-ordinator was employed three afternoons a week to provide one-to-one activities... However, people who spent most of their time in their rooms told us they did not have enough opportunities for one-to-one activities.
AI Generated
Last inspected: October 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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