Last updated: 9 February 2026
"Supportive managers and a warm positive culture, but staffing lacks long-term stability and training misses specialist development."
There was an open culture of learning from incidents and accidents and other safety related events. The registered manager monitored and regularly reviewed incidents and took action to minimise risks. Medicines were managed consistently and safely.
There was a warm, positive culture within the service and clear vision to provide high-quality person-centred care. A staff member told us, 'Everybody works to the same goal – that's the residents.'
There were sufficient numbers of skilled, competent staff to care for people safely. The registered manager regularly reviewed staffing levels to meet people's changing needs.
Staff completed a thorough induction before they started working at the home. They continued to undertake additional training to meet people's needs. The registered manager met regularly with staff to review their practice and development.
The registered manager was a visible presence within the home and engaged openly with people, their families and staff. Staff told us, 'I am well supported my managers' and '[There is] nothing I can't say to them.'
Staff supported people to access the community, take part in activities they enjoyed and to pursue their hobbies and interests. Children from a local primary school visited the home and engaged in activities with people.
Staffing levels are enough to keep things safe, but no details on low agency use or staff sticking around long-term.
There were sufficient numbers of skilled, competent staff to care for people safely.
Training covers basics and induction with some extras, but no specialist courses or funded qualifications for career growth.
Staff completed a thorough induction before they started working at the home. They continued to undertake additional training to meet people's needs.
Activities coordinator runs outings, hobbies and school visits, but no specialist programmes to make the job more varied.
Staff supported people to access the community, take part in activities they enjoyed and to pursue their hobbies and interests. Children from a local primary school visited the home.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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