Working at Wotton Rise Nursing Home Limited

Staff had received training in recognising safeguarding concerns and knew the actions to take to protect people from harm. Incidents and accidents were reviewed to reduce the risk of a reoccurrence.

Staff felt supported to express their views and felt the provider and registered manager listened. Staff comments included: 'I feel supported here. I am happy here'

There were enough staff deployed to meet people's needs. The service used its own permanent or bank staff and did not use agency staff. Staff spoke positively about the staffing levels within Wotton Rise.

The registered manager and provider operated effective systems to ensure care and nursing staff received appropriate training and support.

People and their relatives spoke positively about the registered manager and clinical lead and the caring culture of the staff. Staff spoke positively about the support they received from the management team.

People enjoyed the engagement and activities provided by staff and others. We observed positive interactions between people and staff throughout our inspection.