Working at Worting Road (The Whispers)
358 Worting Road, Basingstoke, RG22 5DY
Operated by Voyage 1 Limited
8 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Supportive manager, brilliant training and open team culture, but recruitment challenges with agency use and basic activities hold it back."
Safety & Risk
8/10
✓
People were protected from the risk of abuse by staff who had received training... Medicines were managed and administered safely. Accidents and incidents were recorded, investigated...
Staff Culture
8/10
✓
They felt there was good team working and a culture of openness and honesty between the team members. One told us, 'We're very open and speak freely to each other.'
Staffing Levels
6/10
✓
The registered manager explained recruitment was difficult, but recently they had been successful in recruiting to all but two vacancies... agency staff were used when necessary to maintain safe staffing levels.
Training & Dev
8/10
✓
The provider encouraged staff to develop and provided opportunities to all staff to take nationally recognised qualifications in health and social care. Staff praised the training they had received and one described it as 'brilliant'.
Management
8/10
✓
People, relatives and staff spoke positively about the registered manager and told us they were 'very supportive'. One staff member commented, '[Name] always listens, she's always there if we need her.'
Programmes
6/10
✓
People were encouraged to take part in activities they enjoyed... going for walks, listening to music, visiting local attractions and attending social clubs and events.
Points to consider
Staffing is adequate and safe but recruitment is tough with a couple of vacancies and some agency use when needed.
The registered manager explained recruitment was difficult, but recently they had been successful in recruiting to all but two vacancies... agency staff were used when necessary to maintain safe staffing levels.
Activities are regular with variety like gardening projects and community outings but no specialist or innovative programmes.
one person enjoyed anything to do with gardening... supported to attend a local gardening project... going for walks, listening to music, visiting local attractions and attending social clubs and events.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews