Last updated: 9 February 2026
"Staff feel well supported by management and love the positive culture, but limited activities with no special programmes and just adequate staffing hold it back."
People were safeguarded from abuse and avoidable harm. Staff protected people from abuse and understood the providers safeguarding procedures to keep people safe from harm.
All staff we spoke with enjoyed working at Worth Crescent. One staff member said, 'I've found my calling.' While another staff member said, 'I wouldn't work anywhere else, I like supporting people here.'
Staff told us there were enough on duty to keep people safe and meet people's needs. Staff levels reflected the number of people staying and their dependency needs.
Per 2018 comprehensive inspection: Staff told us they had received training that was appropriate for the people they cared for. Staff told they had completed training for supporting people who displayed behaviour that challenged.
Staff felt well supported and valued by the registered manager and provider. Staff had supervisions, staff meetings and opportunities to raise any queries or improvements they may have.
Per 2018 comprehensive inspection: People continued to make choices about how they spent their time. We saw one person completing a jigsaw puzzle... supported with hobbies... going for walks... bowling or shopping.
No activities coordinator or special programmes, so the job is mostly routine personal care and basic hobbies like walks or puzzles.
Per 2018 comprehensive inspection: People continued to make choices about how they spent their time. We saw one person completing a jigsaw puzzle... supported with hobbies... going for walks... bowling or shopping.
Staffing is adequate but nothing special, enough staff on duty but no details on low agency use or long team retention.
Staff told us there were enough on duty to keep people safe and meet people's needs. Staff levels reflected the number of people staying and their dependency needs.
Only standard training like infection control and behaviour support, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: Staff told us they had received training that was appropriate for the people they cared for. Staff told they had completed training for supporting people who displayed behaviour that challenged.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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