Working at Worplesdon View

People were safe at Worplesdon View. Staff understood their duty should they suspect abuse was taking place. Risks of harm to people had been identified and clear plans in place.

Staff told us the registered manager had an open door policy and they could approach the manager at any time. Staff felt supported and able to raise any concerns.

Staff confirmed that since our last inspection staffing numbers had increased and they were able to provide care without rushing people. One staff member said, 'I am always on the same floor now and agency staff are rarely used so it's perfect now.'

Staff received a comprehensive induction and ongoing training, tailored to the needs of the people they supported. Ongoing training and refresher training was well managed.

Staff felt supported and able to discuss any issues with the registered manager. The registered manager had been in post for over three months, and had made many positive changes.

There was a dedicated activities co-ordinator in post. People had access to a range of activities, including exercises, music, games, knitting club, Yoga and Tai Chi.