Working at Wordsworth House
Clayton Road, Newcastle upon Tyne, NE2 1TL
Operated by Akari Care Limited
78 bedsNursing homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Well-led with strong training and safeguarding, although staffing relies on some agency workers due to COVID absences."
Safety & Risk
7/10
✓
Staff understood how to safeguard people from abuse and were confident any concerns would be appropriately responded to by the registered manager. Risks were assessed and minimised.
Staff Culture
6/10
✓
The culture was person centred and inclusive. Staff worked as a team to meet people's needs and support new staff who had recently started in post.
Staffing Levels
5/10
!
There were enough staff to meet people's needs. Some staff commented on the impact of absence due to COVID-19 and the need to work alongside agency staff.
Training & Dev
7/10
✓
Links had been made with the Marie Curie ECHO project... empowers social care professionals to provide better care to people, including end of life care, oral health and pain management.
Management
6/10
✓
Everyone we spoke to said the home was well-led, and the staff were kind, caring and supportive.
Programmes
6/10
✓
Per 2019 comprehensive inspection: There was an activities co-ordinator. A range of activities were available... pony therapy... exercise sessions... music.
Points to consider
Staffing is adequate but you have to work alongside some agency staff due to COVID absences.
Some staff commented on the impact of absence due to COVID-19 and the need to work alongside agency staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews