Working at Woolston Road
28-30 Woolston Road, Southampton, SO31 5FQ
Operated by Voyage 1 Limited
6 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Staff feel valued and supported by approachable managers and good training, but staff retention is unclear and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
There were effective arrangements in place for reviewing and investigating safeguarding incidents... The service had implemented safe systems and processes which meant people received their medicines in line with best practice... MAR were completed and audited appropriately.
Staff Culture
8/10
✓
Staff told us they felt supported, valued and listened to by the management team... 'I feel listened to. I suggested we support people more in the garden. We now do this'.
Staffing Levels
6/10
✓
There were enough staff on duty to meet people's needs. A person told us, 'There are enough staff, there are loads of staff, all very nice'.
Training & Dev
8/10
✓
Staff told us that they felt supported and received appropriate training and supervisions... Some staff are completing their level 2 and 3 in Health and Social Care... staff received annual appraisals and regular 1:1 meetings.
Management
8/10
✓
Staff comments included, '[Registered manager's name] is good. We can be really open and have two-way conversations', The registered manager is really good, they are approachable and have the answers we need.
Programmes
6/10
✓
People were supported to access the community and participate in activities which matched their hobbies and interests... 'I like going to football... theatre... swimming, playing volleyball and football'.
Points to consider
Staffing is enough to meet needs, but no info on how many staff stay long-term or if agency workers are used.
There were enough staff on duty to meet people's needs.
Varied outings and hobbies like football and cooking, but no activities coordinator or special named programmes.
People were supported to access the community and participate in activities which matched their hobbies and interests... going to football... theatre... swimming, playing volleyball and football.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews