Working at Woofferton Residential Care Home

Not enough staff on afternoon and night shifts, leaving care stretched even with some familiar agency at night.

staffing levels during the afternoon and at night were not always sufficient to meet people’s needs safely... agency staff were currently being used at night time

Gaps in basic training like safeguarding for some staff.

The training matrix indicated not all staff had completed safeguarding training.

Medication errors happened without checking with a doctor first.

Where medicines had not been administered as prescribed, medical input had not been sought... failing to seek a professional opinion prior to not following people's prescriptions placed people at risk