Working at Woodville House
37 Bilton Road, Rugby, CV22 7AN
Operated by Crosscrown Limited
16 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"A friendly family-like culture and responsive management, but no clear evidence on staff retention or specialist training."
Safety & Risk
7/10
✓
Oct 2020: Assured service was following safe infection prevention; Feb 2020: Medicines stored, administered correctly; risks assessed; incidents analysed monthly.
Staff Culture
8/10
✓
Per Feb 2020 inspection: One staff member said 'It's friendly, happy and homely, like a family. I would definitely recommend it to my friends or family.'
Staffing Levels
6/10
✓
Per Feb 2020 inspection: There were enough staff with the appropriate skills and knowledge to provide safe and effective care. Staff were available to provide support in a timely way and had time to spend with people.
Training & Dev
6/10
✓
Per Feb 2020 inspection: The provider ensured care staff completed an induction that met the standards laid down within the Care Certificate. Staff confirmed they received regular refresher training to keep their knowledge and skills up to date.
Management
7/10
✓
Per Feb 2020 inspection: Staff told us 'the management is very good. They have created a nice atmosphere and if I request anything they react immediately.'
Programmes
6/10
✓
Per Feb 2020 inspection: Dedicated activities co-ordinator; activities such as exercise classes, craft-making, yoga, bingo, quizzes, barbeques and day trips.
Points to consider
Staff numbers are sufficient with time for residents, but no details on staff retention or agency use to show stability.
There were enough staff with the appropriate skills and knowledge to provide safe and effective care.
Regular basic training and inductions like the Care Certificate, but no specialist courses or funded qualifications.
Staff confirmed they received regular refresher training to keep their knowledge and skills up to date. For example, staff had completed the local authority's 'React to Red' training.
Varied activities like bingo, quizzes, crafts and yoga with a coordinator, but no specialist programmes or innovations.
Activities such as exercise classes, craft-making and yoga encouraged physical movement, mental stimulation and social engagement.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews