Last updated: 10 February 2026
"Supportive management and positive staff culture with good training, but staffing relies on overtime and bank staff, and activities lack specialist programmes."
Staff... able to explain the actions they would take if they had a concern... Accidents and incidents were monitored, analysed and remedial actions identified... Medicines administration records (MAR) were completed correctly
Staff spoke positively about the culture and management of the home... 'Staff here back each other up. We are a tight group'... 'I love it here the residents' are brilliant'
There were enough staff to meet people's needs... We observed that staffing levels... provided an opportunity for staff to interact... in a calm, relaxed and unhurried manner... managed through the use of overtime, staff from another home... or bank staff
Staff were supported to access specific training... Autism awareness, dementia awareness, Mental Capacity Act and PROACT SCIP training... 'I am now doing my level 4 [vocational qualification]'... Staff had regular supervisions and... annual appraisal
The registered manager adopted an open and inclusive style of leadership... Staff spoke positively about the culture and management of the service. They confirmed they were able to raise issues and make suggestions... and these were taken seriously
People were supported to access activities... bingo... bowling... horse riding and swimming... participate in daily domestic activities, such as laundry, setting tables... 'full programme of activities both at home and outside'
Staffing is adequate for relaxed care but they rely on bank staff or overtime to cover absences.
short term absences to be managed through the use of overtime, staff from another home owned by the provider or bank staff employed by the provider
Activities include outings like bowling and swimming plus daily chores but no specialist programmes or coordinator to add variety beyond routine.
supported to access activities that were important to them... bingo... bowling... horse riding and swimming... participate in daily domestic activities, such as laundry, setting tables
AI Generated
Last inspected: August 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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