Last updated: 10 February 2026
"Staff feel inspired by strong management and share a proud family culture, but occasional agency staff and basic activities without a dedicated coordinator hold it back."
People were safe and protected from avoidable harm... recruitment systems were robust... people received their medicines as prescribed... lessons were learned when things went wrong.
Staff at Woodview were highly motivated and proud... 'We are like a family here. I go home happy and come back happy.'
There were enough staff deployed to meet people's needs. If agency staff were used, the registered manager ensured these were regular staff who knew people well.
Staff received a thorough induction... mandatory training... training specific to the needs of people who used the service... regularly supervised and appraised.
All staff spoke positively about the management... 'I find [registered manager] so inspiring... She is always at the end of the phone for support.'
A range of activities were organised... trips out to cafes or shops, bingo and discos... arts and crafts, cooking, bowling, celebrating occasions such as birthdays.
Staffing is adequate but they sometimes use agency workers, even if they pick regular ones who know the people.
If agency staff were used, the registered manager ensured these were regular staff who knew people well.
Activities include trips, crafts and cooking but there is no dedicated coordinator or specialist programmes to make the role more varied.
A range of activities were organised at the service, which included trips out to cafes or shops, bingo and discos. Activities were also arranged in the service such as arts and crafts, cooking, bowling, celebrating occasions such as birthdays.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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