Working at Woodview (Active Prospects)
Prospect Housing and Support Services, Caterham, CR3 5YA
Operated by Active Prospects
9 bedsResidential homes
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.7/10
Key Finding
"Inspirational leadership and a calm, supportive culture with engaging community activities, although staffing relies on agency workers to cover absences."
Safety & Risk
8/10
✓
People were protected from avoidable harm and abuse by staff who were knowledgeable about safeguarding... highly personalised risk assessments... safe medicines with STOMP audits.
Staff Culture
8/10
✓
Calm and pleasant atmosphere throughout the inspection as staff worked together... The values and culture of the provider were embedded and shared across the organisation.
Staffing Levels
6/10
✓
Observations showed there were sufficient staff deployed to ensure people's needs were met. Staff absences and vacancies were covered through the use of agency staff.
Training & Dev
8/10
✓
Staff received a comprehensive induction... combination of face to face and online training... additional training where this was required... regular support and supervision.
Management
9/10
✓
The registered manager inspired staff and people to achieve positive outcomes. The service leadership was exceptional and distinctive.
Programmes
8/10
✓
Provider's ACTIVE support model... Pro-Active Community... community partnerships including neighbours' events, litter picking award, national campaigns.
Points to consider
Staffing is adequate but relies on agency workers to cover absences and vacancies.
Staff absences and vacancies were covered through the use of agency staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Outstanding
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews