Last updated: 9 February 2026
"Strong staff retention and effective infection control, but basic activities without a coordinator and standard training without development hold it back."
2021 targeted inspection: 'Staff training in all aspects of infection control was up to date... We were assured that the provider was using PPE effectively and safely... accessing testing... making sure infection outbreaks can be effectively prevented or managed.'
Per 2019 comprehensive inspection: 'Staff were confident about raising any concerns with the registered manager.'
Per 2019 comprehensive inspection: 'Fifty per-cent of the staff had worked at the service for 15 years or more. There were enough staff. People told us staff did not rush them.'
Per 2019 comprehensive inspection: 'Staff received training that equipped them with the knowledge they needed... The registered manager maintained records to ensure that staff completed their training.' Per 2021: 'Staff training in all aspects of infection control was up to date.'
Per 2019 comprehensive inspection: 'Relatives told us the registered manager was friendly and approachable and that they were confident and comfortable about raising any concerns with them.'
Per 2019 comprehensive inspection: 'People took part in activities. They joined in with games... sing-a-long sessions and dancing... Pupils attended the home for special events where they socialised... and participated in activities such as choir singing.'
No activities coordinator or specialist programmes, just basic games, singing, dancing, and school visits, so the role is mostly routine personal care.
Per 2019 comprehensive inspection: 'People took part in activities. They joined in with games that promoted movement and exercise... sing-a-long sessions and dancing... Pupils attended the home for special events...'
Only standard training programme with completion records and checks, no funded qualifications or career development.
Per 2019 comprehensive inspection: 'Staff received training that equipped them with the knowledge they needed to support people. The registered manager maintained records to ensure that staff completed their training.'
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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