Last updated: 10 February 2026
"Positive culture and quality training, but no registered manager yet and limited activities hold it back."
Medicines were safely managed after prompt improvements to 'as needed' guidance; staff knew how to recognise and report abuse, incidents were recorded and reviewed.
Staff spoke highly of the management team and the positive culture it had created; a staff member said, 'You can feel the change in atmosphere when you walk through the door.'
There were enough staff to support people's needs; where people required a staff member with them at all times, this was arranged.
Staff received suitable training for their roles; staff spoke highly of the quality of this training.
The service had a manager in place who had applied to be the registered manager; staff spoke highly of the current manager and the positive culture created.
Per 2019 comprehensive inspection: People were involved with a range of activities according to their interests, such as weekly shopping, baking cakes, and planning outings in residents meetings.
No registered manager yet, the current one has only applied for registration.
At the time of the inspection, the manager of the service had applied to become the registered manager of the service.
Staffing is adequate to meet needs, but no details on stable team or minimal agency use.
There were enough staff to support people's needs.
No activities coordinator or special programmes, mostly routine support like shopping, cooking, and occasional outings.
Per 2019 comprehensive inspection: People discussed what they would like to be involved with or where to go during their monthly review meetings or at 'Residents Meetings', such as weekly shopping and baking.
AI Generated
Last inspected: June 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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