Working at Woodthorne Care Home

Staff understood the different types of abuse and the actions they should take to keep people safe. Risk assessments were in place that identified risks to people's safety. Where accidents and incidents occurred, a record had been kept of the nature of the incident and the actions taken to prevent reoccurrence.

Staff told us they felt supported in their role and had access to manager support when needed. Staff received regular supervisions with managers to discuss their role and gain additional support where required.

People and their relatives told us there were enough staff available to support them. Staff spoken with told us they felt there were enough staff available to care for people and they did not feel rushed in their work.

Per 2020 comprehensive inspection: Staff had received appropriate training and had the skills they required to meet people's needs. We saw the provider had training plans in place which were reviewed and updated on a regular basis.