Working at Woodstown House
Park Road, Banstead, SM7 3EF
Operated by Woodstown Healthcare Limited
40 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Strong leadership and positive culture where staff feel valued, but basic activities with mixed relative feedback hold it back."
Safety & Risk
7/10
✓
Staff understood safeguarding... Risk assessments in place. People's medicines were received, stored and administered safely.
Staff Culture
8/10
✓
Staff were complimentary about the leadership and the culture... 'I feel valued. I enjoy working here.' Positive multicultural inclusive atmosphere.
Staffing Levels
6/10
✓
People and their relatives told us there were sufficient staff deployed at the service to meet their needs. Call bells answered promptly.
Training & Dev
7/10
✓
Staff had received regular training and refreshers, supervisions, and a 'level' progression system to encourage career development.
Management
8/10
✓
Registered manager was visible and approachable throughout the inspection and knew people's needs and preferences well. People and relatives exceptionally complimentary about leadership.
Programmes
5/10
!
There was a range of activities available... including painting, sing-alongs and going for walks in the garden. Mixed feedback from relatives.
Points to consider
Activities are basic like painting, sing-alongs, and garden walks, and some relatives say they could do more so they are recruiting an activities coordinator.
We received mixed feedback from relatives in relation to this... One relative told us, 'I think they could possibly do a little more [in relation to activities].'
Staff numbers are enough to meet care needs and answer calls quickly, but nothing special like low agency use or great team stability is mentioned.
People and their relatives told us there were sufficient staff deployed at the service to meet their needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews