Working at Woodstock Nursing Home
35 North Upton Lane, Gloucester, GL4 3TD
Operated by Coate Water Care Company (Church View Nursing Home) Limited
28 bedsNursing homes
Workplace Score
3.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.3/10
Key Finding
"Decent training and staff culture, but poor retention, low staffing levels, and no activities programmes hold it back."
Safety & Risk
3/10
✕
Medicines were not always managed safely; however, we were assured as the provider took action to resolve this at the time of the assessment.
Staff Culture
4/10
!
Some staff told us they felt able to challenge decisions made by the registered manager and others felt they could not speak up. A member of staff told us there had been several changes with senior staff within the care team, which had not helped staff morale.
Staffing Levels
3/10
✕
The service had experienced a period of poor staff retention and they used agency staff to supplement the staffing numbers. Staff told us there were insufficient staff to fully meet people’s needs.
Training & Dev
4/10
!
A member of staff told us staff had been unable to attend local training initiatives due to the staffing situation. The regional manager confirmed the provider currently did not have arrangements in place to provide their nurses with the support they may need when revalidating their registration.
Management
3/10
✕
Staff did not always feel they could speak up and challenge some decisions being made regarding the management of the service, and some did not feel valued.
Programmes
2/10
✕
The registered manager told us they were looking to recruit new care and housekeeping staff, including an activities coordinator. We observed staff had little time to spend with people outside of completing a care task.
Points to consider
Staff numbers are too low for complex needs, high turnover means lots of agency workers and a less experienced team.
Ongoing challenges in maintaining a stable workforce had resulted in a depletion of the skills and experience needed to meet people’s increasingly complex needs.
No activities coordinator or programmes in place, so the job is mostly rushing through basic care tasks.
The registered manager told us they were looking to recruit new care and housekeeping staff, including an activities coordinator.
Medication stock problems meant some people missed their prescribed doses until fixed on the spot.
Some people did not have their medicines administered as prescribed, this was due to the medicines not being in stock in the care home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2025
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews