Working at Woodstock House

People were safeguarded and protected from potential abuse. Staff knew how to recognise, and report safeguarding concerns... Risks to people were assessed and measures were taken to reduce these to maximise people's independence... The service was not risk adverse. Staff encouraged people to make choices and take managed risks... Staff told us they were confident they could speak up if mistakes were made.

Staff enjoyed working at the service and were clear on their roles and responsibilities. Without exception they told us they felt supported and valued by the management team. One staff member told us 'I'm really privileged to work in such a brilliant place'

The registered manager had oversight of the service on a day to day basis and knew people well. They delivered care and support to people alongside their staff and were knowledgeable and committed to providing high quality care.