Working at Woodspring House
43 Bridge Street, Fakenham, NR21 9AX
Operated by Woodspring Care Limited
28 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Strong team culture like a family and effective safety systems, although staffing lacks strong retention and activities miss a dedicated coordinator."
Safety & Risk
8/10
✓
There were effective safeguarding systems in place... Risk assessments allowed for positive risk taking... learning was shared with staff.
Staff Culture
8/10
✓
Staff were motivated and enjoyed strong team work. Everyone who works here works well as a team. They are like a family in many ways.
Staffing Levels
6/10
✓
There was enough staff on duty to enable people to remain safe and receive care in a timely way. Staff had time to spend with people and did not need to rush their care or support.
Training & Dev
7/10
✓
Staff were supported to complete national vocational qualifications. Staff received regular supervision and checks of their competency.
Management
7/10
✓
People, their relatives and staff told us the provider's directors and registered manager were approachable and they felt listened to when they had any concerns or ideas.
Programmes
6/10
✓
There was a wide range of activities provided to people and these included exercises, musical entertainments, trips to local points of interest, card games or quizzes.
Points to consider
Enough staff to meet needs without rushing, but no details on low agency use or great staff retention to make workloads really easy.
There was enough staff on duty to enable people to remain safe and receive care in a timely way.
Varied activities like quizzes, music and trips, but no activities coordinator or special creative programmes to make the job more interesting.
There was a wide range of activities provided to people and these included exercises, musical entertainments, trips to local points of interest, card games or quizzes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews