Working at Woodside View
2 Highview, Caterham, CR3 6AY
Operated by Care Homes of Distinction Limited
26 bedsNursing homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Staff enjoy a positive culture feeling supported with strong safety measures, although COVID-related staffing shortages needed workarounds."
Safety & Risk
8/10
✓
Per 2022 inspection: People living at the home had individual COVID-19 risk assessments which were regularly reviewed... Staff had received regular training about infection prevention and control.
Staff Culture
7/10
✓
Per 2017 comprehensive inspection: One staff member said, 'I love working here. We are a good team.' Staff felt supported and able to raise any concerns with the manager.
Staffing Levels
5/10
!
Per 2022 inspection: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures. Per 2017: There were sufficient staff deployed to meet the needs of the people.
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: Staff received a comprehensive induction and ongoing training, tailored to the needs of the people they supported.
Management
6/10
✓
Per 2017 comprehensive inspection: Staff felt supported and able to discuss any issues with the manager. The provider and registered manager regularly spoke to people and staff to make sure they were happy.
Programmes
6/10
✓
Per 2017 comprehensive inspection: There was a dedicated activities co-ordinator in post... Activities were group based activities, but the co-ordinator and staff also took time to give one to one support... sensory book.
Points to consider
Staff numbers are enough to get by but COVID caused staff shortages that needed workarounds to manage.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures (2022 inspection)
Training covers basics like induction and refreshers but no specialist courses or qualifications funded.
Staff received a comprehensive induction and ongoing training, tailored to the needs of the people they supported (2017 inspection)
Activities coordinator runs regular group sessions, one-to-ones and sensory stuff but no specialist or innovative programmes.
Dedicated activities co-ordinator in post who visited the service a number of times during the week... sensory book (2017 inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews