Working at Woodside Residential Care Home

We had mixed feedback about staffing levels. One staff member said, “There's not enough staff. There is 6 staff and 40 residents, seniors help when they can but it’s not enough. There should be another carer on.”

Staff were supported through induction, training and supervision to help ensure they were competent in their role. A staff member said, “The fire and first aid training is really good that’s yearly. I do the moving and handling. We do a module online which is dementia.”

continued breach of regulation in good governance as further work was required to ensure improvements were embedded into daily practice, senior staff all took individual responsibility to check people were receiving appropriate and safe care and audits were robust and identified any shortfalls

Relatives told us, “There are varied activities and we’ve also visited when the guitar player was there to entertain and it’s such a lovely atmosphere.” A staff member said, “I keep a tick list so I know who I have sat with and done activities with.”